Reply to every customer on WhatsApp in seconds, even at 11pm on a Sunday.
Nexelia is the AI agent that answers your customers on WhatsApp, asks the right questions, spots who is ready to buy and hands you the conversation when it matters. It learns from your website and the chats you have already had, so it sounds like you from day one.
Free, no commitment·Be among the first to try it·We'll tell you as soon as we open
Nexelia runs on Meta's official API: your number stays in good standing even when you message groups of customers, without the ban risk of unauthorised tools.
You pay for messages at exactly Meta's list price, not a cent more. Other platforms add as much as 20-25% on top.
Every message you answer late is a customer already writing to someone else.
Enquiries arrive whenever customers feel like it: in the evening, on weekends, while you are with another client. You reply as soon as you can, but hours go by. And in the meantime, the person who wrote has already heard back from someone else.
The point is not working harder. It is that nobody can hold their phone 24 hours a day.
You are not short of customers. You are short of time to answer all of them, right away.
Whoever answers first wins the customer.
This is not an opinion: research on hundreds of thousands of leads says so. Every minute that goes by, the chances of turning an enquiry into an appointment or a sale drop sharply.
More likely to qualify a lead if you respond within 5 minutes instead of 30.
More likely to reach a real conversation if you respond within an hour instead of an hour later.
The edge of responding within an hour over waiting 24 hours or more. By then, the lead has gone cold.
Of customers say an immediate response is important when they ask for support. For 60%, immediate means within 10 minutes.
An AI agent that works on your WhatsApp, in your own style.
Nexelia connects to your WhatsApp Business number and replies on your behalf. Not with canned auto-replies: it understands what the customer is asking, answers to the point and guides them to the next step.
Understands and replies
Reads the question and answers with the right information on prices, opening hours, availability and services.
Moves to the next step
An appointment, a purchase, a quote request: it steers every conversation toward your goal.
Calls you in when needed
If a conversation needs you, it alerts you and hands over the chat with the full history ready.
It listens to voice notes. And replies by voice or in writing.
On WhatsApp many customers don't type: they send a voice note. Nexelia listens to it, understands what they are asking and replies right away, with a written message or a voice note.
- Listens to and understands every voice note
- Replies with a text or a voice note
- No customer goes unanswered because they sent audio
From the first message to a ready customer, Nexelia works every step.
The agent takes care of the repetitive work. You step in where your experience really makes the difference: closing.
Instant reply
Nexelia handles itThe customer writes or sends a voice note, from your website, from an ad or straight on WhatsApp. Nexelia replies in seconds, at any hour, and understands right away what they need.
Qualification
Nexelia handles itIt asks the right questions, one at a time: what they want, by when, on what budget. Every answer updates the score, so you know who is ready and who is just browsing.
Next step
Nexelia prepares, you decideIt books the appointment with your sales team or sends the purchase link, tracking the conversion. If the customer goes quiet, it follows up at the right moment.
Customer ready
Nexelia alerts you, you closeWhen the customer is ready you get a notification with a summary of the conversation. Take over the chat with one tap and close the sale yourself.
You only talk to people who are ready. Nexelia takes care of the rest.
Live in minutes, not weeks.
Three guided steps. No technical skills, no cost to get started.
Join the waitlistConnect your WhatsApp
A guided setup connects your WhatsApp Business number. Customers keep writing to you where they already do.
FreeThe agent learns from you
We gather your website content and the last 6 months of WhatsApp conversations. The agent learns what you sell, how you reply and what customers ask you.
Super-fast onboardingTest it and go live
Put it to the test in a practice chat and from your own phone number. When you are happy with it, switch it on.
Free practice chatIt does not start from scratch. It starts from everything you have already told your customers.
Most AI assistants need days of manual instructions. Nexelia starts from what you already have, then keeps learning every day from the replies you and your team write.
Your website
Products, services, prices, opening hours and terms: everything you have already written.
6 months of WhatsApp chats
Your customers' real questions and the answers that worked.
Your team's replies
Every time you or a colleague reply manually, the agent learns how you did it. The more you use it, the more it sounds like you.
Your data stays yours and is handled in line with GDPR.
Everything you do by hand on WhatsApp today, it does for you.
Instant replies, 24/7
Answers every message in seconds, written or voice, even at night and on holidays.
Lead qualification
Asks the right questions and tells who is ready to buy from who is just browsing.
A score for every lead
A score that updates with every message: you know at a glance where to focus.
An agent for every goal
Booking an appointment, selling a product, recovering a cart, signing people up for an event: each agent has its own goal.
Automatic follow-ups
If the customer goes quiet, it follows up at the right time without being pushy.
Appointments for your team
Suggests dates and times and books the call or visit in the right salesperson's calendar, only with qualified leads.
Tracked purchase links
Sends the customer the link to buy the right product and tracks every conversion.
One-tap handover
Take over the chat whenever you want: the agent steps back and you see the whole history.
Alerts that matter
Notifies you as soon as a customer is ready, so you close the sale.
A dashboard with your numbers
Leads, conversations and conversions in real time: see at a glance how each agent performs.
All chats in one place
A screen as simple as WhatsApp, with contacts, scores and the status of every conversation.
Your whole team, more numbers
Several salespeople and several WhatsApp numbers in the same account, each with their own conversations.
Messages to contact groups
Automatic tags, segments and targeted sends to the right customers.
Works with your tools
CRM, Zapier, Make and your website forms: data goes where you need it.
Respects a "stop"
If a customer asks not to be messaged again, the agent recognises it and stops right away.
Every conversation has a goal. Every result is measured.
For each agent you choose what it should achieve. From the dashboard you see in real time how many leads come in, how many conversations start and how many turn into customers.
Appointments for your sales team
The agent qualifies the lead and books the call or visit in your salesperson's calendar. Your team only finds people ready to talk in their schedule.
Purchases via tracked links
The agent sends the purchase link for the right product and Nexelia tracks the conversion. You know exactly which conversations turn into sales.
The agent does the work. The decisions stay yours.
Nexelia does not replace you or your team: it takes the repetitive work off your plate. Answering the same questions, remembering to follow up, figuring out who is really interested. The important deals stay in your hands.
- See every conversation in real time
- Jump into any chat and the agent steps aside
- Switch it back on with one tap when you are done
- Every reply you write by hand teaches it something
Built for
Professionals and practices
Dentists, lawyers, accountants and consultants who get appointment requests.
Beauty salons, gyms and studios
Bookings, questions about prices, this week's availability.
Tradespeople and contractors
Quote requests to qualify before the site visit.
Advertisers
Leads from Meta and Google to handle right away, while they are still warm.
Shops and e-commerce
Questions about products, shipping and orders, at any hour.
- Anyone who gets very few messages a month and already answers all of them right away.
- Anyone looking for a tool to blast messages to purchased lists.
No surprises on your bill.
Free setup and testing
Connect your number, build the agent and test it without spending a cent.
WhatsApp costs with no markup
What Meta charges for messages is exactly what you see, without a cent added by us.
You are always in control
Pause the agent, take over the chat or switch it back on whenever you want, no complicated steps.
Answers, right away.
No. Nexelia connects to your current WhatsApp Business number through a guided setup. Your customers keep writing to the same number as always.
It learns from your website and the last 6 months of WhatsApp conversations. Then it keeps learning from the replies you and your team write by hand. You can also add documents, price lists and answers to frequent questions.
Yes. Nexelia listens to voice notes, understands what the customer is asking and replies with a written message or a voice note.
Before going live you test it in a practice chat and from your own phone number. Once it is live you see every conversation in real time and can step in at any moment.
Yes, the agent introduces itself as a digital assistant, as European AI rules require. And that is fine: what customers care about is getting a useful answer right away.
Yes. With one tap you take over the conversation and the agent stops. When you are done, you switch it back on.
Yes. From the dashboard you see leads, conversations and conversions in real time: how many appointments were booked for your team and how many purchases came from the links sent in the chat.
At launch you'll be able to start for free, with no credit card: setup and the practice chat will be free. When you want to run it at full speed, you'll pick the plan that fits your volume. Join the waitlist to be the first to know when we open.
Yes. Your data is handled in line with GDPR and used only to run your agent.
No. A guided setup walks you through every step, from connecting your number to switching the agent on.
Your next customer will message you soon. Make sure they get an answer right away.
Nexelia is opening soon. Join the waitlist: we'll let you know as soon as we open the doors and you'll be among the first to try it, for free.